Privacy Policy

Last updated: September 9, 2025

Harrolds Leathergoods operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Harrolds Leathergoods is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so that it cannot identify you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, your location, and applicable law:

  • Contact details such as your name, address, billing and shipping addresses, phone number, and email address.

  • Financial information including credit/debit card numbers, payment account details, transaction information, payment confirmation, and related details.

  • Account information including username, password, security questions, preferences, and settings.

  • Transaction information including items viewed, added to cart or wishlist, purchases, returns, exchanges, cancellations, and past transaction history.

  • Communications with us, such as customer support inquiries.

  • Device information including device type, browser or network connection, IP address, and other unique identifiers.

  • Usage information relating to your interactions with the Services, including navigation and timing.

Personal Information Sources

We collect personal information from these sources:

  • Directly from you when you create an account, use the Services, communicate with us, or provide personal information.

  • Automatically through the Services, including via cookies and similar technologies.

  • From service providers who process personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

We use personal information for various purposes depending on how you interact with us or the Services, including:

  • Providing, Tailoring, and Improving Services: To fulfill orders, process payments, remember preferences, send notifications, manage your account, arrange shipping, facilitate returns/exchanges, enable product reviews, and personalize your shopping experience.

  • Marketing and Advertising: To send marketing and promotional communications via email, text, or mail, and to display personalized ads on our Services or other websites based on your activity.

  • Security and Fraud Prevention: To authenticate accounts, secure payments, detect fraudulent or malicious activities, protect public safety, and maintain secure services.

  • Communication: To provide customer support, respond to inquiries, and maintain our business relationship.

  • Legal Compliance: To comply with applicable laws, respond to legal requests, enforce our terms, and protect our rights.

How We Disclose Personal Information

We may share your personal information with third parties for legitimate purposes, including:

  • Shopify, vendors, and service providers who assist with IT management, payment processing, data analytics, customer support, fulfillment, and shipping.

  • Marketing partners for advertising services. These partners follow their own privacy policies. Depending on your location, you may have rights to opt out of such sharing for targeted ads.

  • Third parties you authorize or direct us to share with, such as shipping companies or social media platforms.

  • Our affiliates or corporate group entities.

  • In connection with business transactions, legal obligations, or to enforce our policies.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information you provide will be shared with Shopify and may be transferred internationally. Shopify uses this data under its own privacy policies, including enhanced features that aggregate data from multiple merchants. For details, visit the Shopify Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may link to third-party sites. We are not responsible for their privacy or security practices. Please review their policies when visiting. Information you share publicly on third-party platforms may be visible to others and used without limitation by us or others.

Children’s Data

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us personal data, contact us to request deletion. We do not knowingly “share” or “sell” information from individuals under 16.

Security and Retention of Your Information

While we strive to protect your data, no security system is perfect. Avoid sharing sensitive information over insecure channels.

We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access personal information we hold about you.

  • Request deletion or correction of your personal data.

  • Request data portability.

  • Opt out of the sale or sharing of your personal information for targeted advertising.

  • Manage your communication preferences.

UK and EEA residents may also have rights to object to or restrict processing and withdraw consent where applicable.

To exercise your rights, contact us using the details below. Verification of your identity may be required. For Shopify-related rights, visit their Privacy Portal.

Complaints

If you have concerns about our data practices, contact us. You may also lodge complaints with local data protection authorities. EEA residents can find supervisory authorities here.

International Transfers

Your data may be transferred outside your country. Transfers from the EEA or UK will rely on recognized safeguards such as Standard Contractual Clauses or adequacy decisions.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices, legal requirements, or operational needs. Updates will be posted here with a revised “Last updated” date.

Contact

For questions or to exercise your privacy rights, contact us at:

Email: support@harrolds-leathergoods.com
Address: Geograaf 16, Duiven, 6921 EW, Netherlands

Harrolds Leathergoods is the data controller of your personal information under applicable data protection laws.